Can you do more than hate the IRS?

So I figured since I cannot inflict bodily harm or condone any sort of felonious activity toward the IRS the best thing for me to do would be to take out my seething anger in true “bloggy” style!  Why all of this angst you may ask – well it all begins about 4 months ago.

Upon the suggestion of someone in my family I decided to use a very nice CPA that had helped them with their own taxes for years.  This person was supposed to really understand the “minister tax laws” and be able to really help me out.  So I decided to change things up and go that route.  After taking a few phone calls with questions that made me think things were not going to turn out like I had hoped I at least felt good that my taxes were done – ON TIME and that I would be able to make my final payment of what I owed the IRS BEFORE April 15th.  The main problem was I now owed a heck of a lot more than I thought and it was already going to be putting me in a bind – I kept making myself feel better knowing I would at least get that wonderful “stimulus rebate” check.

So April 15th comes and goes and everything seems fine – except for the fact that the CPA who did my taxes and prepared the forms called me to ask if I had sent in the money and forms – which of course I had.  It was then that I was informed that this CPA had accidentally “transposed” a couple of the digits in my social security #.  They did not think it would be a huge ordeal since I did CORRECTLY write in my social security # on the front of my check.  OOOOHHHHH how sadly mistaken they would be.

So let’s fast forward to the end of May (still no stimulus check has come yet) just as my family gets ready to leave for a vacation to Florida I receive a letter from the IRS.  It is telling me I will get my stimulus check in TWO days – well now that is an extremely intelligent way to spend money (I can totally see how difficult it is for our gov’t to find ways to make cutbacks since they are not even intelligent enough to see how pointless that mailing was).  So when I return from my trip I figure my check will be waiting – well let me tell you how surprised I was when I got not ONE but TWO letters on my counter when I got home.  Well not only did I not get my check – here is what I did get – a letter saying that I still owed them almost $1,000.  As you can imagine my shock and surprise and the level of anger I was experiencing.  But then just when you thought they were cold and heartless they really “hooked me up”  – the 2nd letter informed me that they were just going to KEEP my stimulus check and deduct that so now I only owed something like $388 which included late charges and interest for this money I owed them (even though I had already paid it).

Now if you know me you are already picturing the thoughts and words and anger that was going through my mind at the challenge set before me.  So naturally I got on the phone and started inquiring about what had taken place.  I noticed that the problem was coming from the fact that they had not included that last payment I made back in April – the payment that my CPA had accidentally messed up my Soc Sec #.  So I figured okay this is an easy fix – I find the check on my online account with my bank – I prove that they cashed it and it had cleared the bank and everything would be fine.

In fact I was encouraged when since the same thing happened with my State Taxes (soc sec # was switched and they did not count my last payment made in April) – when I called them – they immediately saw their mistake and found that I had made my payment and that I had actually OVERPAID by $50 and would be getting a refund.   HHHMMMMM Funny how simple and easy that was – but oh yeah leave it to the IRS to not understand how simple that can be.

So now I find out from the IRS that I have to make copies of the letters they sent me – make a copy of the online proof of the check I mailed in and THEY CASHED – and then type a letter explaining the situation – which I immediately did and sent it all in.  I called back to the IRS and of course it takes 10 minutes to get through an automated system to only be put on hold for another 30 min to then talk to someone who has no idea what is going on and is going to tell me something totally different from the last person I spoke with.  Well at times it definitely seems like they have beat me down and are going to keep me jumping through pointless hoops – but lil do they know the resolve of the person they are up against.

Well I have just about met my match – because they upped the anty by sending out letters with a phone # that when you call it – it puts you on an automated system, takes your info and then tells you due to a technical error the call cannot continue and then cuts you off.  My favorite is that when I DO finally get through to an actual human and I ask them if they can give me a “direct line” to follow up down the road when I KNOW I will have to call them again cause they definitely will not follow up with me – they tell me they cannot do that – check that what they should be saying is that they WILL NOT DO THAT – you cannot tell me that there is not a direct line that can get me through to them.

So I finally find out that my information did make it to the IRS – and it was “officially” scanned into the system on June 16th – yes that is right OVER 2 MONTHS AGO.  The lady on the phone that day told me that if I do not hear anything in 30 days (thus July 16th) to call them back.  So how many of you all vote for the fact that I heard something??? Anyone   Anyone   Beuller  Beuller – yeah that’s right NADA!  So at some point I was given a phone # for a “Taxpayer Advocacy” office – hhhmmm   Taxpayer – that would be me – Advocacy – oh they must advocate for my rights – WRONGO Mr. Alligood – when I call this number the lady basically doesn’t have time to listen to my story and the details – she wants to figure out how quickly she can get me off the phone – then finds a way for this entire situation is my fault – you know cause I totally have plenty of time on my hands to sit around on hold for 30 min at a time and then talk to someone that has no idea what to do and no official authority to make happen the things that they do know to do.  So much for “taxpayer advocacy”.

Needless to say I am beginning to get discouraged – angry – embittered – well actually pardon my language just plain PISSED-OFF – definitely to the point of wanting to drive down to the local IRS office and in no uncertain terms help them to see the error of their ways till I walk out with a check that they more than owe me.  It is very funny cause if I was must a few weeks late on paying them – they would add all sorts of charges and interest fees – but they are able to keep my money for at least 4 months and I will be lucky to even see the money owed to me – much less anything for all my time and effort.  That leads to another aspect that ticks me off – these people on these phone lines – HELLLOOOOO THAT IS YOUR JOB – THAT IS WHAT YOU GET PAID TO DO – This is NOT my job – this is NOT what I get paid to sit around and do – and I totally understand that your job sucks when people do nothing but call and complain to you all day – but ladies and gentlemen if you would come up with an easier more efficient system for taxes I can assure you more people would probably pay on time or even pay at all and you would save all sorts of time and money with not having to put up with stupid crap like you are in this system.

Oh by the way did I mention that since I know the source of the problem – the fact that my soc sec # got switched up and that is basically the fault of my tax preparer – they will not return phone calls and have been slow to do much to help – at one point they did talk about since it was their fault they would probably refund my fee that I paid them.  Do you know how quickly I got that check – um yeah that’s right it is the proverbial “check is in the mail”.

Okay so now as if this is not fun enough – guess what I got in the mail yesterday?  Oh yeah another letter from the IRS – telling me that I owe them almost $400 and that I had not contacted them to deal with this matter and that I needed to do that – and you can probably guess what phone # they told me to call –   HA HA HA HA HA HA yeah that’s right – the one that I have called tons of times that will cut me off at the end due to a “technical error”.  So I finally find a new phone # today – I call it – then I sat on hold – listening to lovely music for almost 40 minutes (thank goodness for speaker phone so I could at least continue working)  At least today I talked with a very nice young lady who understood and continued to apologize, but basically told me that once I again I just have to WAIT while they figure out what is going on. 

What makes this even more fun is the fact that as I mentioned earlier it is a simple problem of having switched a couple digits on my soc sec # – I asked them to just look at the person whose account did match up to that soc sec # and see if they had been credited with my money – AS IRONY WOULD HAVE IT – that soc sec #  –       DOES NOT EVEN EXIST ha ha ha ha – so my money has been deposited in a bank (of that I have proof – bank of america that the IRS uses) and they have my money – they can see I paid on time – I actually overpaid and yet where is Neal – still sitting in his recliner at his house – typing on his laptop mad as crap and still with NO CHECKS – this ladies and gentlemen is America and the gov’t system at her finest.

So while Barak is giving beautiful speeches that make Oprah cry and Joe Biden is talking about how they are the right CHANGE that America needs and as McCain is picking his VP candidate and trying to win the vote of so many women in the nation – ALL NEAL WANTS IS TO GET THE MONEY THAT THE GOV’T DECIDED HE WAS OWED ALMOST 4 MONTHS AGO – the funny thing is – the above mentioned people will probably enter the oval office before my check makes it to my own lil church office – oh what an effective and functional system we have.

So if any of these presidential hopefuls wants to sit down and chat and really hear what America has to say – I got a few words I would like to share – and if any of you out there have any connections with the IRS that you want to send my way – FEEL FREE.  Now in the grand scheme of things am I suffering – NOT IN THE LEAST – do I still have a great life – MOST DEFINITELY – will God continue to provide – MOST CERTAINLY – but it still chaps my hide to keep getting letters saying I haven’t done the exact thing that I have EXACTLY done for the last 4 months!!!!!

Have a lovely day and everyone ENJOY YOUR LABOR DAY WEEKEND!

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4 Comments

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4 responses to “Can you do more than hate the IRS?

  1. Mel-O

    So when I read this:
    “HELLLOOOOO THAT IS YOUR JOB – THAT IS WHAT YOU GET PAID TO DO – This is NOT my job – this is NOT what I get paid to sit around and do – and I totally understand that your job sucks when people do nothing but call and complain to you all day”

    I laughed. A lot. Because I totally can hear your voice saying that right now. Although I cannot do anything about your situation, I want you to know that I’m laughing in an empty apartment in Raleigh on Labor Day weekend, at 1:01 am, picturing you sitting at your desk listening to IRS “elevator music” on speakerphone — probably whistling to it — while trying to do your work. Maybe God is just working on your patience. He figures, well you’ve got the Love, Joy, and Peace part down… Let’s go with the fourth fruit, and see what happens. Just don’t forget that KIND is coming up next… And remember that next time you’re on hold for 40 minutes with the IRS automated machine and don’t forget that maybe… “in order to serve you better, this conversation may be recorded. We will be with you shortly…”

    Thanks for the laugh.

  2. Chatty

    hahahahahahahaha

  3. Mary Campbell

    I’m going through the exact same thing right now. Thanks for sharing!

  4. A Wolfe

    I just have to say, I found this blog because I googled “have I mentioned I hate the IRS”. I read it and laughed. Because the truth is, I am an accountant (for 2 years now, and accountant with an MBA who prefers the arts, but I digress), who has had to come to terms with this incredibly insane system over the passed two years. I feel your pain. I feel because I have to experience with our clients, numerous ones, repeatedly. Today, I had to send, yet another packet of the same documents to the IRS on behalf of a client. They have $16,000 of his. It’s been 5 months since I sent the first packet of info. explaining, in detail, the situation.. which has to do with foreign earned income. We finally got another letter yesterday. 5 months! That’s not the worst, either. I just got an issue resolved that took 15 months. And the only thing that needed to happen was a human needed to read the one page letter (sent along with numerous wasted attachments) and take 5 minutes to click a mouse. I sent them their own tax code, screenshots from the IRS website, blah blah blah…. nobody looked. Not until I sent a really thoroughly disgusted letter telling them that we just needed 1 person to do 1 thing. The hours I spent on this…. come to about 10. Do you think we are billing our client for this….no. I told the IRS I wanted to bill them, with penalties and interest, for wasting my valuable time. Finally a human called. Finally. And he I had to fax him the same stuff I had sent twice before. BUt he fixed it….for 2008. That same day, the exact same letter came for 2009. Imagine my pleasure! Now what to do??? Wait.
    Thank you for sharing your frustrations. I have actually sent a detailed list to the taxpayer’s advocacy group of things that need to be addressed. They have forwarded it to the policy department. Hahaha…. can you imagine……! At least I feel like I did something. We the people should REALLY, and I am completely serious, organize something to deal with this situation. Yesterday, I came to the conclusion that I cannot live a life where my work is to bang my head against the mile thick wall that is the IRS. No, as I put it to others…. I’ve gone too far down the rabbit hole…. I know too much. My faith (which was rocky towards the government anyway) has been decimated. If this system is indicative of the way things are run, we are all in big trouble. Granted, they are trying to make improvements. The hilarity there is that one of them is to increase letters sent to taxpayers to help with compliance and to offer them opportunities to take care of situations before they snowball out of control. So they send 20 letters, often conflicting with one another… because it’s a totally automated system. It’s so ridiculous, it gives me headaches, seriously. Anyway, there is a place where you can go on the taxpayer advocate website and give them your thoughts. Can you believe that? Of course, you only get like 500 characters! So I emailed them my list. Anyway, good luck…. at least it’s not $16,000!

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